A point I harp on in Losing My Religions (not because I'm so smart, but because I have effed up so much in my life):
To be an EA is to find out, again and again and again, that what you thought was the best thing to do was wrong. You think you know what’s highest impact and you’re almost certainly seriously mistaken.
Every single time I have been so damn certain that this was the time we’d finally found the thing that totally definitely helped in a large way.
The entire post is a great (and quick) read!
|That's not a cat!|